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The Cisco Webex web app lets users join from any supported Google Chrome, Internet Explorer, Firefox, Edge, or Safari browser. If you are hanging at the Start/Join your event screen using the Chrome or Firefox browser, you can click on the Join from your browser link:Īvailable features may vary depending on which OS and Browser you are using. To always join using the Web App, click on the Start Event drop-down menu and select: Use web app: Try using the Cisco Webex Web App or Temporary File Solution (TFS) method to join or start your event center (new) : With these two options admin rights are not required. If you are hanging at the Starting Webex screen using the Edge browser, you can click on the Run a temporary application link: If you are hanging at the Start/Join Meetings screen using the Chrome or Firefox browser, you can click on the Join from your browser link: To always join using the Web App, click on the Join Meeting / Start a Meeting drop-down menu and select: Use web app: Try using the Cisco Webex Web App or Temporary File Solution (TFS) method to join or start your meeting: With these two options admin rights are not required.

The join process may hang if the meeting installer is not able to run properly.

The meeting hangs at 10%, 86%, or 99% while trying to start or join a meeting.

Unable to start or join a meeting, the meeting client hangs at 10%, 86%, or 99%.

If you are seeing one of the following messages (or something similar) while joining or starting a meeting, you may not have administrative rights to install software on your computer:

To check on the status of Webex services, see: Start or Join Issues Symptoms: Make sure you are using a supported Operating System and Browser, see: Webex Meetings Suite System Requirements Troubleshooting Meetings Troubleshooting Webex Meetings and Events (New)